Digital Ethnography Research Centre (RMIT)
The COVID-19 pandemic has highlighted the critical need for digital inclusion within the cultural sector. Digital service delivery enabled ongoing activities and engagement, but the ability to do so required the existing experience of digital inclusion. For institutions that had ‘invested heavily’ (UNESCO, 2020) prior to the pandemic, digital activities provided a vital resource. Those that had not faced significant barriers.
This snapshot reports on the preliminary findings from research that asked how digital inclusion affected the Australian cultural sector in the wake of COVID-19. Drawing on qualitative research with representatives from 73 Australian cultural institutions, ranging from Artist Run Initiatives (ARIs), public, council-run, and university galleries, and state and national institutions, this report presents four key findings: